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Terms & Conditions

GENERAL TERMS:

  • By accessing or using our services, you agree to comply with these terms and conditions.

  • These terms may be updated periodically; the latest version will always be available on our website.

BOOKING AND PAYMENTS:

  • All studio bookings must be made through our official website or approved channels.

  • We accept payments through credit/debit cards/apple pay, and payment installment services (e.g., Klarna or Affirm, if offered).

  • We do accept cash, apple pay, google pay as a form of payment.​

CANCELLATION AND RESCHEDULING:

  • Cancellations made 48 hours or more before the scheduled session will receive a 50% refund. 

  • Unfortunately, if cancellations are made with less than 48 hours notice, no refund will be issued. However, sessions can be rescheduled free of charge with at least 24 hours notice.

  • The rescheduling window is limited to one week from your original booking date. Beyond this timeframe, you will need to book a new session entirely. Please note, you are allowed only one opportunity to reschedule (unless you hold a membership).

  • Sessions can’t be rescheduled with less than 24 hours notice and are not eligible for a refund if you cannot attend the booking.

STUDIO USE POLICIES:

  • All equipment should be handled with care; any damage caused may be charged to the client upon review of security camera footage.

  • The client is responsible for the conduct of any guests brought to the studio.

  • Smoking is not permitted inside the studio.

AFFILIATE PARTNERSHIPS:

  • The studio has partnered with Amazon as an affiliate, offering recommended equipment through affiliate links.

  • By purchasing equipment through the affiliate link, clients help support studio improvements, as the studio earns a small commission on qualifying purchases.

  • Using the affiliate link is optional, and clients can still receive loyalty points on studio-related purchases even if they do not use the affiliate link.

  • The studio may provide an Amazon storefront featuring curated podcasting equipment recommendations for clients who want to set up and record their podcast from home.

STUDIO LOGISTICS:

  • If your session involves recording multiple episodes, or you expect to require changes to microphones, cameras, or sets, please notify the studio in advance so that we can prepare accordingly.

  • For sessions that require adjustments, additional time must be booked. For example, if you book a 2-hour session but need time for mic, camera, or set changes, you must book a 3-hour session to accommodate these adjustments if you are planning to record close to 2-hours worth of content.

  • Failure to account for extra time will result in a charge for additional hour(s) before your files are transferred.

LIABILITY AND INDEMNITY:

  • The studio is not responsible for any personal items lost or stolen during your session.

  • Clients agree to indemnify the studio against any claims arising from the use of the facilities.

 

© 2025 by Nexus Media Studio NYC

 

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